Plumber Near Me

Zoom Drain

📍 999 Buffalo Rd, Rochester, NY 14624 📞 (585) 308-9779 🌐 Website
4.9 (356 reviews)
Plumber
Drainage service

Review Summary

Zoom Drain receives consistently positive reviews highlighting:

  • Professionalism and Courtesy: Technicians are described as respectful, courteous, and polite.
  • Knowledge and Expertise: Technicians are knowledgeable, explain issues clearly, and provide recommendations.
  • Efficiency and Timeliness: Service is fast, with same-day appointments and quick problem resolution.
  • Cleanliness: Technicians clean up after themselves and respect the customer's space.
  • Transparent Pricing: Pricing is considered fair and transparent.
  • Strong Recommendations: Customers highly recommend Zoom Drain and specific technicians.
Zoom Drain thumbnail

4.9

(356 reviews)

5 ★96%
4 ★2%
3 ★0%
2 ★1%
1 ★1%

Ted Madama

Company expresses Courtesy from your phone Call to your Door. My Associate was (Paul) insisted on wearing booties before entering the house. Paul was Respectful/ Courteous & Professional. Solved all issues in a very timely period. —I was alerted he was on his way & treated Professionally from start to finish. Highly recommend this Company !

Nancy Lewis

Our family had a wonderful experience today with Philip from Zoom Drain. Philip was professional and knowledgeable - and took time to thoroughly explain his recommendations and interventions. Pricing was transparent and fair. Would highly recommend!

Libby Steblenko

We were very happy with Paul’s work. He was knowledgeable, kept us informed of his progress and stuck with it until the problem was solved. He left our home as he found it and was very respectful of our space. We would recommend his work to friends and family.

Julie Reis

Dominick was very professional courteous and polite. He did an awesome job not only clearing the clog but also cleaning up after he completed the job. I will definitely not just recommend Zoom Drain, but specifically Dominick in the future.

Christine Whites

Bruno did a great job. He arrived about 30 minutes after I made the call. He was very diligent, got the drain cleaned out and verified that everything was good by running water and having me flush toilets

Thomas Brovarone

Wow. Great job, fast service, fair price and extremely knowledgeable techs. They were also good teachers. I walked away with a clean drain & a better understanding of the drain/sewer piping in my house, under the foundation & out to the city main line. BRAVO ZULU (Navy flag hoist signal for Well Done)

Sarah Goodenough

Very Professional and Efficient Service! Highly recommend! Zoom Drain was recommended by The Real Estate Response Team at Franks Basement when we had some mold and dampness in our basement that appeared to be a drainage issue. I was able to call, get right through to someone and they came out within 24 hours. Phillip Ngo came out to do the assessment diagnosis and estimate and I can’t say enough about how amazing and professional he was. He was very communicative, respectful and knowledgeable. His years of experience and knowledge came through while he was explaining the science of what was going on and how to correct it. He put everything in layman’s terms and helped me understand all of the options and costs to help me project plan for this. Highly recommend Zoom Drain and ask for Phil Ngo to come out! You will be very happy you did!

Linda

We had a plugged sewer line Called zoom and they were able to come the same day. The younge man that came was very polite and kept us informed about what was going on. He took came of the problem . We are very pleased with the service and would use them again if needed.